WHAT YOU SHOULD KNOW ►
Before beginning your coaching journey with Pivot360™, here are some important things to understand about the coaching process, what to expect, and how to get the most from your sessions.
COACHING IS NOT THERAPY
Coaching is a forward-focused, action-oriented partnership. It is not therapy, counseling, or mental health treatment. Coaching does not diagnose, treat, or address clinical mental health conditions. If you are experiencing a mental health crisis or require therapeutic support, please seek the services of a licensed mental health professional.
CONFIDENTIALITY
Everything discussed in a coaching session is strictly confidential. Pivot360™ does not share session content with third parties without your explicit written consent, except as required by law. Confidentiality is the foundation of a safe and effective coaching relationship.
YOUR ROLE IN THE PROCESS
Coaching is a collaborative partnership — and you are an active participant. The most successful coaching clients come to sessions prepared, engaged, and committed to doing the work between sessions. Your coach will challenge you, support you, and hold you accountable — but the growth is yours to own.
SESSION PREPARATION
To get the most from each session, come prepared with a clear sense of what you want to focus on, any progress or challenges since your last session, and any questions or topics you want to explore. Sessions are most productive when you arrive with intention.
BETWEEN SESSIONS
Growth happens between sessions, not just during them. You will be invited to take action, reflect, and practice new behaviors between each meeting. The commitments you make and keep between sessions are where real transformation occurs.
CANCELLATION POLICY
Pivot360™ requests a minimum of 24 hours notice for session cancellations or rescheduling. Sessions cancelled with less than 24 hours notice may be subject to a cancellation fee. Please contact us as early as possible if you need to reschedule.
PAYMENT
Payment is due at the time of service unless a package or payment plan has been arranged in advance. Pivot360™ accepts major credit cards and other payment methods as discussed during your intake. Custom packages and payment plan options are available — ask us for details.
GETTING STARTED
Your coaching journey begins with a conversation. Contact Robb Sikes to schedule your first session or to ask any questions you may have about the process. There is no obligation — just an opportunity to explore whether Pivot360™ is the right fit for you.
Have more questions? We are happy to help.
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